Never again!I just wanted to have my reiteigner glue it back on a loose spot.It took him 40 minutes to glue the spot properly (he removed it twice and glued it back on and when I went out and looked at the tooth in the mirror, I saw that a piece of the tooth had broken off! I was shocked and went back. When I was able to talk to the dentist, he just said with a gloating grin that it wasn't him. Hard to believe. He fiddles with the tooth for 40 minutes and then says it wasn't him. Who does he think he is, just because he's a doctor? He can be glad that I don't report him for assault, I mean the front tooth is immediately noticeable.So one day later, the reiteigner is loose again.
I have been bringing a client to Newstead Smiles and Dr Emad and Jasmin have been nothing but amazing! My client was a little nervous to begin with, but has been made feel totally at ease on each visit thanks to their patience, friendliness and professionalism. The clinic is always spotless and we are always greeted with a warm smile from the lovely ladies at the front! Amazing place to visit if you don’t typically enjoy going to the dentist.
216 x 5 star reviews!Allow me to add another.Rarely do you find a collection of such genuinely lovely, highly capable people, working together on something that they clearly love.I am so grateful to have stumbled upon Newstead Smiles facebook advertising. They actually make visiting the dentist a pleasure, insofar and to the full extent that anyone could.Fav dentist ever 😁👌
Today I had my first appointment at Newstead Smiles with Dr Salman and what a great experience.From the moment my hand touched the door handle, I was greeted by the team that obviously love their job.The banter was fun and genuine as I wanted in their beautiful reception on a velvet lounge designed for a luxury hotel, not a dental surgery.As I waited the team were busy on the phones and almost by magic, I was whisked into the treatment room on time.Comfortable and relaxed is not a feeling I often associate with Dentist visits and it continued as I met the man behind the mask.Knowledgeable, friendly and clearly a caring guy, he talked me through the reading of my teeth before the clean and polish. His attention to detail is exactly what I’d expect from a dentist with his experience as they tentatively took care of teeth.Like paparazzi there were a few photographs of my smile, my teeth and before I knew it, the visit was over with a little gift bag to take home.If you’re looking for a genuine team to take care of your smile, I have no hesitation is recommending the team and Dr Emad Salam at Newstead Smiles located beside Bunnings Newstead.
Dr Emad is the real deal, he is a life changer. Fixed a tooth I was self conscious about for years in one appt. Keeps his focus on the patient and makes sure you’re all good. Receptionist is the best out there, patient and willing to answer any questions. Free sensodyne toothpaste in the lobby and get a Bunnings sausage next door after..what else do you want???
I’ve never been the type to leave reviews, but Newstead Smiles was genuinely such a great dentistry service I had to write one! The whole team were incredibly lovely and kind. Will definitely be making Newstead Smiles my home dentist
From when I walked in the door the level of profesionalism showed, receptionists highly knowlogeible. The Nurse was the same and very friendly as well. The Dentist Emad Eyal Salman I would highly recommend checked cleaned my teeth and whitened. Again attention to detail and total professionalism . The whitening is the best I've had . Thanks Team !
Thanks for making Olivia (2yrs) feel comfortable and thanks for the hot tip on getting her off the formula bottles! I had my doubts but within 10 days we’ve had a successful switch to water and chamomile, and cleaner teeth.
I recently had the pleasure of attending Newstead Smiles for a teeth whitening treatment and the entire experience exceeded my expectations. From the moment I walked in, the warm and inviting atmosphere set the tone for what would be a delightful dental visit.Actually, it was even before the moment I walked in: Ena happily provided info via phone prior to my visit which made the decision to go with Newstead Smiles an easy one!The teeth whitening procedure itself was conducted with precision and care. I was in the best of hands with Dr Dawn Ng and Nena. I also had first choice of Netflix programming during the procedure. The results were nothing short of spectacular – my teeth were noticeably brighter and whiter. Now my smile really does sparkle!The easy parking facilities made my visit stress-free, and the central location added an extra layer of accessibility. This is a noteworthy advantage, especially for those with busy schedules looking for a hassle-free dental experience.I will be returning to Newstead Smiles for future dental needs, and I wholeheartedly recommend it to anyone seeking a pleasant and effective dental experience.
My daughter was very nervous to have fillings as it was the first time, she was quickly at ease with stress balls to calm her nerves.The dentist was very gentle.All round very happy with service.
Our entire family visited Newstead Smiles for a check-up and cleaning. Dr. Emad and his staff were absolutely fantastic. Our teeth have never been so clean before!
Emad & his team at Newstead Smiles provide a professional & caring service. They always follow up to make sure you are Ok as they did when I recently had a major tooth extraction. Thank you Newstead Smiles.
Dr Emad and the team at Newstead Smiles are fantastic! As someone who is quite nervous when attending the dentist, the team here exercise great care, thoughtfulness and have made each visit easy! The quality of Dr Emad's work is absolutely brilliant. A very happy customer here, and I highly recommend Newstead Smiles - thank you!
I have consistently had a wonderful experience with the Newstead Smiles team. As someone who is not comfortable in a dentists chair I have found their approach to be very supportive and they have gone above and beyond in making sure I am as comfortable as possible. The quality of their treatment is also superb and I always feel confident I am in expert hands. Highly recommend them.
Highly recommend Dr Emad! He is both professional and skilled in his craft. He goes the extra mile during appointments, with detailed explanations of the treatment plans and options, patient care is definitely a priority in this clinic. Dr Emad and his team are super friendly and caring, it’s always a delight turning up for appointments. You definitely feel like your mouth is well taken care of here!
Finally!!! I have found a dentist who I can trust!Dr Emad and his wonderful team are professional, caring and most of all, not judgemental.Thank you you team Newstead Smiles for making me feel comfortable and welcome. Because of you, I will never avoid going to the dentist again.See you in 6 months 😊PS: I am not usually one to leave comments….
Newstead smiles is one of the best dentists I’ve ever been to. The team there is so gentle, kind, and patient. They made sure that I was okay with every procedure done to me and with every concerns that I had. They were also very upfront about the costs and treatment. An absolute safe space. They made my dental journey so comfortable.
Highly recommend Newstead Smiles and Dr Emad. Came here for teeth whitening and to fix a wonky veneer from a different dentist. He was very welcoming, listened to me and provided constructive feedback on the overall look I was trying to accomplish. Really happy with the results and even though it took some time and changes to get there, he was nothing but patient and a pleasure to see.
Highly recommend Newstead Smiles. I have had unbelievably amazing results with Zoom whitening. Very easy procedure, and hardly any discomfort. Dr Emad and his team explained the process and made the entire experience comfortable, and as mentioned, the results are fantastic!
Cannot recommend this place enough! Relaxed and friendly vibesThanks for returning my faith in visiting the dentists! So if you’re feeling nervous, these guys will make you feels safe. Right from the friendly and attentive front of house staff to the man himself and his assistant, the service is wonderfulParking is great as well
Dr. Salman has been very patient and kind with me. Especially with the anxiety I have around getting procedures done to my teeth.Dr. Salman has also been extremely valuable in helping me navigate the difficult system of the DVA world.I highly recommend him for veterans need assistance with dental and bruxism treatment, such as bruxism injections and mouth guards. This includes letters to DVA.The whole team is fab!You’re definitely a permanent part of my treating healthcare team. Thank you for looking after me!
Wow! couldn’t recommend this dentist more the staff and the services provided to me from the team at Newstead Smiles was amazing. They gave me the perfect new smile Thank you!
Dr. Emad is by far the best dentist I’ve ever seen. Very caring and professional, and makes the experience enjoyable and pain-free. All the staff members are welcoming and very accommodating! Will be going there for all my dental needs
What a pleasure it is to visit Newstead Smiles. When you enter the stylish reception you are greeted by very friendly and helpful staff. Dr Emad is the most caring and gentle dentist I have ever known and his state of the art surgeries are amazing. I would thoroughly recommend Newstead Smiles to everyone.
Changing to Newstead Smiles has transformed me from being the worst dentists coward to someone who now enjoys regular visits. I can’t tell you what an easy experience it is to have Dr Emad, the gentlest dentist ever, work on my teeth while I watch a TV episode of my choice on the ceiling screen. Whether you are scared of dentists or not I really recommend you meet Dr Emad and his lovely staff.
I called the surgery to request an emergency appointment due to severe toothache. The receptionist was so understanding and got me an appointment the same day. Dr Emad and the staff were so welcoming and put me at ease. I can’t thank them enough.
Even though it wasn’t part of my plan to go to the dentist while travelling, I couldn’t have had a better experience. Not only did I feel welcomed by the staff, but I also felt safe to ask questions to Dr Emad. Never have I ever had a better dentist as a person and as a doctor than Dr Emad. Despite the fact that I had four appointments only. I highly recommend this dental clinic to everyone and at the same occasion, you can distract yourself by watching Netflix during the examination.
5 out of 5 stars & 10/10 experience and service overall. The ladies at the front desk are always so lovely and kind. I can happily say that the best Dentist is Dr Emad. I cannot thank you all enough for the amazing service I’ve received and giving me the smile I’ve always wanted.
Wonderful service from Dr Emad, he was very understanding and patient with me. I recommend others use Newstead Smiles, all the staff are very friendly and welcoming